Educates plan benefits, answers questions and resolves issues based on incoming telephone member contacts. Basic computer, typing and telephony skills.
Must be certified on all equipment needed to complete job task. Must be active at the time of payout to receive bonus*. 1st shift M-F 7am-3pm & 3pm-11pm.
BSc in Marketing or related field is a plus. You will help identify client needs, present and answer questions about our products and services and recommend…
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools,…
Strong computer navigation and typing skills. The role of the Customer Service Representative is to be a customer-focused by putting people first during every…
Applying Lean/Six Sigma tools to improve and re-engineer processes. Are you a certified Lean Six Sigma Master Black Belt or Black Belt via a Training and…
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools,…
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools,…
Ability to de-escalate member calls. Experience with premium payment and billing. CVS Health requires certain colleagues to be fully vaccinated against COVID-19…
The employee will pick products for online orders and pack them for shipping. Job Type: Full-time Pay: $15.00 - $19.00 per hour Benefits: * 401(k) * 401(k)…
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless…
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless…
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools,…
We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual…
Responsible for all troubleshooting, including outbound calls to patients and referral sources, as required to obtain required authorizations, risk category and…
Set up webex and other supports as needed for various district conference calls and other meetings. Proxy as District Leader for various administrative needs,…